Marketing

It’s More than Mobile. It’s Multi-screen.

| Dennis O'Neil

We’ve been a big proponent of mobile websites for home builders for many years. And some of our recent reports show how consumers are increasingly using mobile phones in their new home searches. A recent study released by Google backs up not only the importance of mobile in your web strategy, but the importance of […]

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Social Media: What Are We Doing Here?

| Megan English

By now most of us know what “social media” is. We’ve created Facebook accounts, learned to Tweet, and started sharing the story of our business with anyone willing to listen. The lingering question is: Why the heck are we doing it? It would be great if the amount of Likes on our Facebook page equaled […]

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Thank You Card Follow-Up Plus Awesome

| Dennis O'Neil

Sometimes, the biggest challenge of follow-up is standing out. How does your phone call, your email, or your thank you card stand out from your competitors? Today, we stumbled across a great free tool to make your thank you cards excellent. The Next Web introduced us to MapEnvelope, a simple online tool that lets you print […]

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Every home builder has run into some resistance when opening a new community. There is always a level of community impact from new development, and those unhappy about new growth or redevelopment are often the loudest. While currently limited to commercial projects (and only in DC and Virginia), Fundrise.com is a new platform that has […]

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What Sales Geeks Build in their Spare Time…

| Dennis O'Neil

We have a passion for the sales and marketing process. We have a passion for technology. And, like chocolate and peanut butter, we think they’re even better together. You may not be familiar with a pet project we cooked up a while back, NewHomeKnowHow.com. There’s a lot of smart people in our industry, and thankfully […]

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Updated! Home Builder Website Performance Stats

| Dennis O'Neil

Every six months the Builder Web Apps crew taps into Google Analytics in a BIG way. We collect thousands of points of data across builders of various sizes to update our Average Home Builder Website Performance infographic. Our latest update below shows the continuation of a few big trends and some additional crystal clear decision […]

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The Social Model Home

| Dennis O'Neil

It’s no secret we’re supporters of social media for home builders. One of social media’s rarely tapped strengths is its ability to scale a personalized customer experience. As salespeople, you have the ability to learn about your prospect. You can learn what their goals are, what they like, and what they don’t like, in order […]

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Updated: The Original Social Media.

| Dennis O'Neil

Consider the the roots of the phrase “social media.” “Media” refers to a written, visual, or audible element. “Social” refers to the nature of the media itself and the method in which others can interact with it. “Social” means that the media both invites conversation, and in the best cases, evokes conversation and supports continued […]

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Give more than you receive. If someone spent the time to complete that contact form or your website, spend more than 5 seconds on a lame email response. Always expect that you will, and should, give more to prospects and customers than you will receive from them. It seems like a common sense statement, but […]

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Visual Search Comes to Real Estate

| Dennis O'Neil

If you’re not familiar with the concept of visual search, its the process of searching from information using a picture. Google Goggles is the most prime example. Google Googles lets you snap a picture of something using your phone’s camera, and then Google searches for more information about whatever you took a picture of. If […]

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The Sales & Marketing Pulse 2012 Report and Video

| Dennis O'Neil

In early January, Jeff Shore and I began an ambitious project to survey nearly 300 new home sales and marketing leaders about what’s hot, what’s not, and what’s really happening in the marketplace. This in-depth survey asked leaders specific questions about topics including negotiating frequency, salesperson turnover, social media use, and online leads. Because of […]

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Packaged offerings benefit the buyer. Canned offerings benefit the seller. When an offering is packaged, it’s done so with the buyer in mind. The package is a combination of products or services that affords the buyer additional value, often trading a little bit of decision making freedom for simplicity and that increased value. The buyer […]

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Why Are People Ignoring Your Emails?

| Dennis O'Neil

In case you missed it, I had the opportunity to guest post for Jeff Shore’s newsletter a couple weeks ago. If you’re not already subscribed to Jeff’s weekly newsletter, you should be. Click to read my thoughts on Why People are Ignoring Your Emails. Thanks.

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Salespeople – The Original Social Media

| Dennis O'Neil

Consider the phrase, “social media.” The “media” part refers to the content, the social content – the conversation. Sales is conversation with a purpose. I recently had the pleasure of spending some time with Matthew Shadbolt of The Corcoran Group after coaxing him to Baltimore to speak at SMC SalesCamp. Those of you that know, […]

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Great Uses of Video to Sell New Homes

| Dennis O'Neil

Here are five of my favorite uses of video for Real Estate and new home marketing. They’re not all my favorite for the same reason, and they’re not all fit for every purpose. Some have a unique twist, some are just a better way to do a tour, and the last couple have shock value […]

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