(UX) Website Experience

Trying to Stand Out? Drop the Stock Photo Habit

| Dennis O'Neil

The first goal of any marketing effort is to gain someone’s attention. We can argue about whether or not this means the goal is to interupt someone, but no matter the direction, the goal is always to do something unique enough to get noticed, and then be heard. Let me be clear – stock photography […]

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Testimonials are Dead

| Dennis O'Neil

Testimonials rely on the concept of “social proof”; the idea that we look to others to help determine how we should behave. For this reason, testimonials are a powerful component of advertising. As with most things, overuse and abuse has diminished the effectiveness of the typical testimonial. Something more authentic is the only way to […]

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Your Home Page is your Elevator Pitch

| Dennis O'Neil

I expect you would agree that the sales process is different for customers already familiar with your brand, than it is for those who are not. If your website is performing like it should, it is exposing you to lots of visitors previously unfamiliar with your company. For this reason, most businesses need their website […]

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Beware the Browser Wars

| Dennis O'Neil

Your “browser” is the software program you use to view web sites. The vast majority of Internet users employ Microsoft’s Internet Explorer for this. However, new players have been shaking things up a bit, and here’s why business owners need to be aware. Some of you may remember the Internet “browser wars” of the late […]

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