Social Marketing is Providing Customer Service BEFORE Someone is a Customer

| Dennis O'Neil

While I’m far from a major real estate investor, with a partner I own a vacation rental property that is about 3 hours from my home. For many reasons, including the shear distance and weekly activity, we pay a management company to run the day-to-day for us. Overall, I’m happy with the job the management […]

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Its all the Newspapers’ Fault!

| Dennis O'Neil

I’ve used this video in more than one presentation, as I find it to be a great reminder of how far the Internet has come in a very short time. This video from 1981 shows some very early methods of transferring data, unbelievably, launched by the major newspapers! One wonders whether the papers would have […]

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Lessons from Mr. Miyagi

| Dennis O'Neil

Ever read a blog post or article only to be left unclear about the message at the end? I follow a good number of company/corporate blogs; not because I love all of them, but because I like to see how businesses are using them, and look for what I think are successful implementations.  A consistent flaw […]

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